Delivering the RPA Hype

Look at any sales or marketing pitch around Robotic Process Automation and you’ll see these statements repeated in some form or other. 50-80% reduction in cost. It’s easy to get started. No special skills needed. Even the process executive can ‘train’ the bot By extension, this is not coding and doesn’t need formal processes/change management RPA can automate (almost) any manual process However the truth is not as rosy as projected.