At my last company, while optimizing the business processes, I had a ringside view of robotic process automation (RPA) in action. We used to work closely with the RPA team and identify process steps that are good RPA candidates and help build a business case for the automation. In my current role, I’ve jumped into the ring and now delivering RPA solutions to our customers. I’ve started this blog to document and share my experiences around robotic process automation.
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RPA - The golden duct tape
